No, we are not a traditional retail storefront bakery. In an effort to reduce waste we do not have daily retail hours with bakery display cases. Our focus is on custom, pre-ordered cakes and desserts for all occasions. We will offer “pop-up” retail opportunities in particular for holidays and weekends, follow our social media for dates and times!

Because of the large variations in size and design, all custom orders are priced according to complexity, quantity and flavor. We strive for transparency in price and are more than happy to accommodate any budget. Base prices are available on our menu, but please note these prices will increase based on all customizations made.

We’re here for you however you want us. E-mail, call, text, or set up a time to meet in person! Please note that we cannot accept orders through our social media messages, they’re too easy to miss!

Once we have finalized your order, we require a deposit of at least 50% to hold your date and confirm your order. The remaining balance is due 1 week prior to pick up or delivery. If the order is placed less than 1 week before pick up, the balance must be paid in full at the time of ordering.

Orders cancelled with at least 1 week notice prior to pick up are refundable. Orders cancelled with less than one week’s notice will not be refunded, however the deposit may be put toward a future order. We ask that when an order is picked up or delivered it is checked for correctness. Once the order has been accepted no refunds will be given on the basis of design or damage occurring after pickup/delivery. Quality complaints will be handled on a case by case basis, we ask that if a cake or pastry does not meet your standards you return a portion to the bakery so that we may investigate the issue.

Yes…and no. We love seeing your inspiration photos and we will create similar designs in keeping with our personal style. Colors and designs will never match 100%. We also cannot recreate AI generated images. Other sources of inspiration for designs we recommend are party décor, invitations, and mood boards.

Yes! Because we are a small batch, scratch made bakery we are able to custom make desserts and flavors not on our menu. The only thing we are not able to make are things requiring a fryer (like donuts) because we don’t have one!

Unfortunately we are not a nut free or gluten free bakery, and therefore cannot guarantee no cross contamination. Occasionally we may offer products that are vegan/gluten free/nut free but if you or your child has a severe allergy we do not recommend consuming our products. Our customers safety and health is our biggest priority!